Manager Checklist Appearance * Teeth brushed Hair styled Clean shave Hats may not be worn Complete Accessories * Bar Key & Flashlight Complete Opening * Clock in 1 hour prior to business opening Ensure employees are on time and have clocked in as their shift begins. Employees may not clock in prior to shift start time. Walk outside of property around sidewalks and the back alley - assign barbacks any cleaning Check that previous night's staff checklists have been completed; contact employees to fix any duties that have not been completed Check in (or have barback check in) any delivered inventory and instruct barback on where to stock Prepare for & execute quick shift meetings with each job group to: 1. Approve each employee is following their appearace guidelines and have appropriate accessories 2. Discuss goals, ideas, duties, and any other business-related subjects Ensure that opening employees are completing all opening duties Check that all lights, TV's, AC's, music, and other electronics are working properly; fix any issues or relay issues to GM Give opening bartender drawer start cash Ensure all restrooms and bar is fully stocked with supplies and inventory as well as back up supplies; take note of anything that needs to be ordered Ensure windows and ceiling are cleaned 15 minutes priod to opening, notify employees of the time left before opening Respond to any business-related email/messages Complete During * At all times, be aware of sound, lighting, and temperature; adjust according to Music & Ambiance Guidelines and as needed Constantly be on the look out for any areas throughout the businesses that must be cleaned Listen to employees speak with customers and give employees feedback on their customer service Constantly check that all employees are following all rules & regulations, proper procedures, and checklists Ensure employees are not drinking Ensure employees going on break request your permission for their break, clock out for the break, and clock back in upon return from each break Ensure that all bartops, tables and booths are cleaned regularly. Each employee should always have work to cover; task out duties when employees are unsure of what to do next Ensure employees do not use phones; may request to use for emergencies or business purposes Correspond with Health Department, TABC, and Fire Marshall on any matters Ensure personal relationships with employees do not affect any management decisions Constantly check that all lights, TV's, AC's, music, and other electronics are working properly; fix any issues or take not for handyman to fix Notify security to escort out any overly aggressive guests Employees may be written-up for straying from our handbook's guidelines Ensure barbacks are checking restrooms and submitting restroom check form Check on door staff every 15-20 minutes Regulate lines in front to ensure proper capacity is being met Fill out breach reports for any circumstances that may involve the authorities (fights, underage incidents, etc.) Complete Closing * Ensure lights are turned on and happy/uplifting music is played after 1:45 AM Alcohol sales are completed at 2:00AM Security is notifying guest to finish all drinks - beginning at 2:00 AM Only employees remain in the building after 2:15 AM All employees are constantly working during closing; if employee has finished tasks, assign employee to assists in other tasks Ensure all tabs have been closed-out; tabs that will be paid within 24 hours may be left open and paid for the following day Fill out Close-Out Cash Sheet and Tip Sheet. Ensure total bank cash on sheet matches how much cash is in the bank; if short any amount All employees including yourself must clock out as soon as everyone completes work Your goal is to have all tasks completed by 3:00 AM. All tasks should be completed no later than 3:45 AM All tasks have been completed before tips are given out Walk throughout business to double check that all checklists have been completed and that the business is clean and organized All employees bags/purses are checked inside to ensure all business items remain in business All trash cans are empty with fresh liners All employees must leave together at close All doors have been locked Report any issues to business partnership Complete Name First Name Last Name Thank you!
